Frequently Asked Questions
Find answers to common questions about our courses and platform.
General Questions
Course In Focus is a professional learning platform that offers high-quality courses designed to help you advance your career and develop new skills. Our courses are created by industry experts and focus on practical, real-world applications.
Getting started is easy! Browse our course catalog, select a course that interests you, and complete the enrollment process. Once enrolled, you'll receive access instructions via email.
Most of our courses can be accessed with just a web browser and internet connection. Some specialized courses may require specific software, which will be clearly mentioned in the course requirements section.
Course Questions
Once you enroll in a course, you typically have lifetime access to the course materials. You can learn at your own pace and revisit the content whenever you need to.
Each course page includes a requirements section that lists any prerequisites or recommended background knowledge. Many of our courses are designed for beginners and don't require prior experience.
Many of our courses include certificates of completion that you can download and share on your professional profiles. Certificate availability is indicated on each course page.
Payment Questions
We accept all major credit cards including Visa, Mastercard, and American Express. All payments are processed securely through our encrypted payment system.
Yes, we use industry-standard encryption and security measures to protect your payment information. We never store your complete credit card details on our servers.
Please refer to our Terms of Service for detailed information about our refund policy. We strive to ensure customer satisfaction with all our courses.
Technical Support
First, check your email for access instructions. If you're still having trouble, try clearing your browser cache or using a different browser. If the problem persists, contact our support team.
Our platform works best with modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.
You can contact our technical support team through our contact form, email us at [email protected], or call us at +1 (713) 555-1234 during business hours.